Honey Loyalty Program
Join our Honey loyalty program (for end customers only) and earn points with every purchase! You can redeem your collected Honey points for a discount on your next order or for exclusive rewards. Join us and enjoy the benefits!
How does it work?
1. Create a customer account on our e-shop (if you don’t already have one) so you can start earning Honey points. You can register here, it’s free of charge.
2. You can earn Honey points in the following ways - always after logging into your customer account:
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By placing an order in our e-shop. For every € spent through your customer account, you will receive approximately 25 Honey points (the exact value may vary depending on the current exchange rate).
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By reviewing products you have purchased in our e-shop. After logging into your customer account, you can rate purchased products in the “Rating” section. You can leave a star rating or a written review. For a star rating of one product, you will receive 10 Honey points. For a written review of one product, you will receive an additional 50 Honey points. You can use both options at the same time; in that case, you will receive a total of 60 Honey points for reviewing one product.
3. You can use your Honey points in two ways:
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The first option is a discount on your purchase – each Honey point has a value of 0.02 CZK (the discount value is converted into EUR based on the current exchange rate). You can redeem your collected points with your next order. For example, if you collect 1,000 Honey points, you will receive a discount of 20 CZK or approx. €0.87 on your next purchase.
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The second option is to choose one of three exclusive rewards for your collected points. The rewards are divided into three categories based on the number of Honey points earned – 5,500, 11,000, and 14,000. You can view the rewards here.
4. Redeeming points as a purchase discount: You can redeem your Honey points in the cart by ticking the box “Use Honey points for a discount on your purchase.” Once selected, the maximum number of points currently available in your account will be pre-filled automatically. You can adjust the number of Honey points you want to use in your order; however, the entered value must not exceed your current points balance.
5. Redeeming rewards for your points: If you would like to redeem your Honey points for one of the three exclusive rewards, please do not tick the box “Use Honey points for a purchase discount” in the shopping cart. You can request a reward in the final step of your order by writing in the order notes which reward (or for how many Honey points) you would like. If you have a sufficient number of points, we will add the reward to your order and deduct the corresponding number of Honey points from your account. Alternatively, you can send us an email at any time requesting that the reward be added to your order.
You can look forward to these rewards. You can find more information about the rewards here.
6. Do you have any further questions? You can send us an email or use the chat on our website (yellow round icon in the bottom right corner). We will respond promptly on business days from 7:00 to 15:00. If you contact us outside these hours, we will reply on the next business day. During these business hours, you can also call us at +420 739 045 380.